Do You Have Any Questions?
Please read the questions below and if you can't find your answer, send us a message — we'll respond as soon as possible.
Frequently Asked Questions
We operate primarily along the Djibouti–Ethiopia corridor, using our Free Zone presence in Djibouti as a base to serve importers, exporters, and traders across East Africa, with direct rail and road connections to Addis Ababa.
The Free Zone gives us bonded storage, customs flexibility, and re-export capabilities — meaning your cargo can be held securely under our control until every condition of the trade is met, without the cost or complexity of setting up a local entity.
We follow a controlled trade model: cargo arrives and is stored in our bonded warehouse, a buyer is matched, full USD payment is verified, and only then is release authorized. This removes counterparty and receivables risk from the transaction.
Our fleet and port operations cover containerized cargo, break-bulk and heavy-lift shipments, and general trading goods including foodstuff and construction materials, with specialized handling for fragile or oversized items.
No. Our consignee structure and market access services are designed specifically so international traders can reach Ethiopian buyers without setting up a local entity, import license, or navigating Ethiopian regulatory complexity directly.
Warehousing includes bonded facility storage, real-time inventory management, order fulfillment, and value-added services such as labeling and custom packaging — all within the Djibouti Free Zone.
Timelines vary by cargo type and documentation completeness, but our team handles complete documentation preparation, customs broker liaison, and regulatory compliance in-house to keep delays to a minimum.
Use the contact form on our Contact page, call us, or send an email with your cargo details and route. Our team will get back to you with tailored pricing and next steps.
Still Have Questions?
Feel free to ask us today — we're here to help.